Effective Date: 4 September 2023

P95 values your privacy and is committed to safeguarding the personal information you provide when using our contact form. As an EU-based pharma and health care service provider, we adhere to the General Data Protection Regulation (GDPR) and other relevant data protection laws. This Privacy Statement explains the types of personal information we collect when you use our contact form, how we use, store, and protect it, as well as your rights regarding your personal information.

1. Information We Collect

When you use our contact form, we collect the following personal information:

a. Name
b. Email address
c. Phone number (optional)
d. Any other personal information you voluntarily provide in the message field

2. How We Use Your Information

We use the information you provide through our contact form to:

a. Respond to your inquiries and requests
b. Provide you with information about our services, if you have given us consent
c. Improve the quality of our website and services
d. Comply with legal obligations and industry standards

We collect this info with the sole purpose to make our contact form work.

Your information is sent automatically through the contact form to a shared mailbox.

We’ll only keep your information for as long as necessary and no longer than 2 years.

Your information stays in the EU and is not shared with any third party.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your information with third parties in the following situations:

With your consent or at your direction b. With third-party service providers who help us deliver our services (e.g., customer support) c. When required by law or in response to a valid legal request d. To protect the rights, property, or safety of P95, our users, or the public

4. Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We store your information on secure servers located within the European Union, and implement physical, technical, and administrative security measures to protect your data. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under the GDPR, you have the right to:

a. Access your personal information and request a copy of the data we have collected about you
b. Request the correction of inaccurate or incomplete information
c. Request the deletion of your personal information, subject to certain exceptions
d. Withdraw your consent to the processing of your personal information at any time

To exercise these rights, please contact us at dpo@p-95.com.

6. Updates to This Privacy Statement

We may periodically update this Privacy Statement to reflect changes in our practices, legal requirements, or industry standards. When we make changes, we will revise the “Effective Date” at the top of this statement and provide notice on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:

P95 CVBA
Philipssite 5/bus 1
9000 Leuven
Belgium
dpo@p-95.com

We are committed to working with you to resolve any concerns you may have about your privacy.